General Questions
What is the eligibilty criteria?
To enroll with us you should be 18 years old and any individual who is salaried or has a monthly source of income.
What is required to receive a Loan?
All you need is to login through valid Mobile Number and add bank account. In order to build your credit score, we will also request access to the data on your phone
Why is my loan application rejected?
We calculate your credit score based on the information you provide , if the calculated credit score is less than our requirements, that might be the reason why your loan application is rejected.
How to use loan limit?
You can use your loan limit in your redcarpet card and in personal loans.
I lost my phone how can I pay my EMI?
You can call customer service and request to change your number.
How much is the Interest Rate for personal loan?
Personal Loan Interest Rates is 18% to 36% per annum we charged for a personal loan based on the terms and conditions of Redux Finance and your loan score
How to deactivate my account?
If you uninstall the app and you have no currently outstanding dues, your account is deemed to be closed. You can reactivate your account whenever you want by reinstalling the app. You don't need to return the card - it's free !
How to deactivate my account?
If you uninstall the app and you have no currently outstanding dues, your account is deemed to be closed. You can reactivate your account whenever you want by reinstalling the app. You don't need to return the card - it's free !